Google My Business Posts

Google My Business posts are a great way to increase your business profile, interact with your customers, and drive traffic to your website even if you haven’t hit the #1 spot with your home page yet.

Do Google My Business Posts Help SEO?

Absolutely! Here’s why Google My Business posts help SEO:

  • Google My Business posts are the clearest signal you can send to Google that your business is open and ready to engage customers.
  • You can direct traffic to specific pages on your website through your Google My Business listing. This will mean a boost to your website’s rankings.
  • Your Google My Business listing also invites customer interaction and reviews.
  • If you link your Google My Business posts to forms, you can collect user info. Bringing people back to the site through a blog or newsletter will level up your SEO.
  • A Google My Business listing is designed for any mobile device, so it will maximize your mobile SEO.

Your Google My Business profile can be an excellent way to engage with customers and drive traffic. Strategic SEO copywriting techniques are key in expanding your business’s reach on the web, even if you haven’t achieved #1 yet!

Now that you know the quick answer, we can show you so much more about how Google My Business improves local SEO.

This is a long guide, so if you want to skip ahead, here’s the Table of content:

Table of Content:

Why is GMB Important for SEO?

How do Google my business posts work?

How Often Should I Post on Google My Business?

How Can I Improve My Google SEO?

Do Google my business posts expire?

Where do Google my business posts appear?

Why is GMB Important for SEO?

Google My Business is the best form of local SEO you can do for a few reasons:

  1. Your Google My Business listing is free to use and doesn’t require any complicated investments.
  2. GMB posts engage customers and invite responses. The social signals are strong SEO factors.
  3. Google My Business posts direct customers to pages on your website. This traffic boosts your SEO scores.

Great SEO works by cooperating with Google. Google wants to help people find the most helpful answers to their searches. Your website can be the most helpful answer to someone’s search.

Connect Your Google My Business Profile to Everything Else

Many people don’t consider how connected data is on the internet. Your Google My Business listing can match your website, to a LinkedIn profile, a Facebook page, an Instagram feed, and answers to Reddit threads.

Improving your Google My Business profile and connecting all these social media outlets increases your authority in your area. Let’s think of an example:

A real estate agent makes a Google My Business profile. He links his Google My Business listing to his website. On the website about page, he links to his LinkedIn profile. Once a week, he checks in on Reddit and answers real estate questions with a link to his website and LinkedIn profile.

Google will bring all these things together:

  • The real estate agent’s expertise will be established by his credentials on LinkedIn.
  • His website’s authority will be increased every time links appear on Reddit.
  • The trustworthiness of his website will increase because of the links to his physical address in the Google My Business profile.

Connecting your Google My Business listing to these different outlets will satisfy Google’s E-A-T criteria.

How Do I Use Google My Business to Boost My Content and SEO?

Use GMB posts strategically to direct traffic and engage with your customers. Your Google My Business profile and listing can become part of your content publishing strategy.

Let’s show you a couple of reasons to explain why this works:

  • According to case studies by Moz, only 17.5% of businesses create GMB posts on a weekly basis. 40% of businesses never use GMB posts. You have a tremendous opportunity to move up in the local pack just by posting stuff.
  • The same case studies showed people click on the GMB posts almost 100% of the time. So taking the time to create a relevant and engaging post is going to bring traffic to your website. Traffic helps search engine rankings according to case studies by SEMRush.

To recap, by posting on Google My Business, you can get ahead of the competition in the local 3 pack. Less than 20% of businesses make GMB posts each week. Your posts will help you move up the local pack in the search engine.

People engage with a GMB post at a fantastic rate. Taking the time to reach out to your customers, answer questions, and respond to reviews generates all kinds of great signals to Google. Make sure you’re checking in with Google My Business each week to boost your local SEO and reach out to potential customers.

How do Google my business posts work?

A Google My Business post is an opportunity for you to reach out to potential customers via your Google My Business profile and listing. You can add any update, special offer, update, new event, or product.

These posts appear on your Google My Business profile when people perform a local search. They appear at the bottom of your business listing and people can scroll through your available posts.

Here are some ways to use the post types to improve your SEO and make more money from search results.

How to Use the GMB update posts for Local Search Results

Every business can use the update post feature to boost their local SEO and search results. There are a few simple things to do:

  1. Tell people you’re still open for business. There is a little confusion over which businesses are open, especially in places where lockdowns come and go.
  2. Tell people where you’re open. Local search results use location proximity as one of the highest-ranking factors. So use place names and prepositions such as in, around, and near to help establish your business name in a certain location.
  3. Create (in the case of Covid-19 for example) you can create a landing page to highlight safety.

Don’t try to sell people stuff on this page, just reassure them you’re open and they will be safe.

These are simple tips to follow, but they will help your Google My Business listing stay relevant during a difficult time. You could apply these same tips to any other special event such as a sporting event, conference, or festival.

Use Google My Business Posts to Showcase Offers and Generate Leads

One of the obvious Google My Business posts for more revenue is the special offer post. Tell people what’s on sale and they will buy it. There are some cool things you could do with this type of post to get even better results for your business. Here are a few strategies:

  1. Write an offer post that links to a data capture form. Let’s imagine you’re running an outdoor sporting goods store. Run an offer that gives people a 10% discount in exchange for their email address. This will result in more leads, but it will also expand the email list for future marketing. Direct clicks to your website from email are a huge local SEO ranking factor.
  2. Creating regular Google My Business posts will move your business up in the local pack. You might not want to offer discounts all the time. Instead, discount your upsell products. Offer 50% off the extra add-on instead of the primary product. This way you can get the local SEO boost without ruining your profit margins.
  3. Save yourself time by creating Google My Business post templates for recurring offers. If you’re lucky enough to run a Mexican restaurant, create a Taco Tuesday Template you can roll out every week or month. Make sure you update the details but keep running the post regularly to dominate the local pack search results.

One advertising secret is to advertise your benefits, not your price. This protects your profit margins. So try to come up with ideas for your Google My Business offer posts that showcase your products and services without giving them away.

Use a Google My Business Post to Update Your Potential Customers and Boost Your Local Search Result Marketing

Updates don’t have to be huge. Hire a new employee? Make an update. Added new equipment? Make an update. Launch a new line of products? Make an update. Change your business hours or phone number? Make an update.

The important thing about updates is to include your location. Adding your location and using prepositions such as near, in, and around is going to get your business onto the Google Maps pages. With many people searching for local businesses using Google Maps, you’re sure to boost your site visits.

A brilliant way to form a small update is to publish a case study. Create an extended review of one of your successful services, and then publish it. Offer the case study to potential customers as a download or free resource. If it’s a good fit for your business, this kind of content can help your marketing as well because people may exchange contact information on your site.

Add an Event Post to Your Google My Business Profile to Create an Audience

Any event qualifies for this kind of post. To create events that will work for your business. The things we’ve already mentioned to boost your SEO results apply here. You can aim for getting contact information from people to send them email marketing.

One way to do this is by adding a call to action and creating a landing page for your event posts. Ticketed events, even if the price is free, are great ways to gather contact information. Consider a special sale, for example. A furniture shop could run a special event aimed at offering a 10% discount to anyone with a ticket during the event hours.

Events posts stay live during the event, which makes them a potentially long-term type of marketing. With the latest Google update, the other posts stay in your profile for years (as opposed to only 7 days before the update).

Add Product Posts to Your Google My Business Listing to Highlight Your Competitive Advantage and Build Traffic

Most businesses will add some products to their Google My Business profile at some point. You can bet them by being more strategic. Focus on highlighting interesting, timely, or unique products. Here are some quick tips:

  • Highlight seasonal products at the right time to drive traffic to those pages.
  • Focus on the benefits of interesting products for your potential customers.
  • Choose the products that make your business unique and showcase them often.

We’ve said it before, but let’s repeat a basic SEO fact: traffic boosts rankings. Every visitor to your website from a Google My Business post is going to be adding a little SEO juice to your site. Use product posts to generate traffic for pages you want to move up in the rankings.

How Often Should I Post on Google My Business?

More often than your competitors, but not so often that you spam your Google My Business listing with less helpful information. You should aim for a post at least once every seven days. Without fresh posts, your Google My Business information will go stale. Potential customers will feel as if they have walked into your shop, rung the bell for attention, and no one has answered.

With GMB Crush, you can discover how often your competitors are posting and track local ranking in Google.

Our tool analyzes the competition’s Google My Business profile. It will show you how many posts are active, and how many posts they have made in the past 90 days. Use this data to crush the competition by posting more often.

How To Optimize a GMB Profile for Local Searches?

There are four things to work on as major priorities:

  1. Location information and signals. Your profile should contain the correct location and service radius for your business. Include location signals such as “near the center of Manhattan” to provide stronger location matching.
  2. Choose the right categories. Every business has a primary category and up to nine secondary categories. Check out your competitors and make sure your primary category is correct. Then add as many relevant secondary categories as possible.
  3. Use keywords connected to your business. In every part of your complete profile (yes, you should fill out every section!), use keywords relevant to your business. Use a keyword research tool to find the best words and phrases to include.
  4. Start using Google My Business posts NOW. At least once per week, but preferably a few times per week. Are you already pushing outposts to Facebook, Instagram, or Twitter? Just use the same, lightly edited, content on Google Posts.

Following these four main suggestions, we want to give you four more things you can do to help boost your Google My Business SEO results:

  1. Use calls to action in your posts to drive direct conversions. Google sees clicks from a post to businesses as a positive thing. When people visit your site from a post, you win directly through the possibility of a sale and indirectly through the boost to your SEO.
  2. Add your own questions and answers to the Q&A section of the knowledge panel. This may help your customers with authoritative information from the business owner. It’s also a great way to feed super-relevant content into your business account for Google to see.
  3. Liven up your knowledge panel and content with photos and videos. Multimedia content is much more memorable than plain text. For example, a short 20-second intro video for your new staff member will have a much higher impact than a blurb with their name, rank, and serial number.
  4. Your Google My Business listing shouldn’t have any empty spaces. Log into your Google business account and fill in all the data points with the correct information about your company. Be sure to check old info to update your customers about any business changes.

These tips help large, medium and small businesses crush the competition with better content, an attractive knowledge panel, and the right information about the company.

How Can I Improve My Google SEO?

We’ve talked a lot about how businesses can use a Google My Business post for content marketing. There is another area of your Google My Business listing we haven’t mentioned too much, and it has a huge impact on your Google SEO.

Customer reviews.

Reviews are a brilliant form of content marketing. You don’t need to approach them passively, because you can exert some influence over how many customers post a review and the quality of their reviews. Like always, we have some super useful tips to help you get the most out of your review marketing. Here are five ways to get the job done:

  1. Every customer is a potential source of a review marketing post. Without being pushy, simply ask your customers to add a review to your GMB profile. Reviews are like Google posts from your customers, but they have the advantage of not expiring and being their own form of social media.
  2. Once you get used to asking for reviews, try to help your customers use specific keywords in their reviews. Ask happy customers to mention the specific service or product they bought. This is how you can boost the relevance of your reviews.
  3. Many businesses don’t write back to their customers. How rude! Google notifies the reviewer when someone responds to their review. So write back to your customers. Thank the happy ones and work harder to satisfy any unhappy reviewers.
  4. Reviews make great posts on your business Google account, but you can do more. Try to get direct feedback from your customers so you can use it on your website, in a blog post, or as a small case study. Once you have it, you can mark it up in schema/JSON and get stars in the search results.
  5. Your reviews don’t have to appear on your GMB listing to be effective. Reach out to other websites, especially industry sites, to try to have your local business reviewed on their site. The backlink will make your SEO strategy more effective and the review adds credibility to your business.

Local businesses can go beyond the GMB post to use review marketing in their GMB listing. The positive effects are many but include better placement on the Google maps results, higher rankings in local search engine results, and increased credibility in the eyes of Google and customers.

Do Google my business posts expire?

Google posts no longer expire after 7 days. This means that your posts from weeks, months or even years ago will remain in your Knowledge Panel as default. At GMB Crush, we know how important this Google update is to local SEO.

With Google My Business GMB Crush, you can easily analyze your competitors’ total post count and their publishing frequency within 90 days. With this data, you can plan out how often and how many posts you need to exceed your competitors’ numbers.

On the other hand, reviews too don’t disappear after a period of time. They could disappear for other reasons, though. If some of your reviews disappear, check out this list of possible reasons. Covid-19 posts on Google appear to remain longer as well.

Where do Google my business posts appear?

Google My Business posts appear in a carousel towards the bottom of the knowledge panel for local businesses. The posts appear from newest to oldest, and visitors can click through the different posts to engage with them. Google shows multiple posts with thumbnails, so there may be some advantage to keeping only one post active at a time because this will create a larger picture and space for a caption.


Google posts are very useful not just for communicating to your customers or updating them on what’s new but also for improving your local SEO. With many business owners already harnessing the benefits of Google posts, your winning the game will now depend on whether you are doing better than your competitors or not. GMB Crush can do a full audit of your competitors’ posts so that you can have a point of comparison and strategize to surpass their numbers.