GMB CRUSH WEBAPP TERMS & CONDITIONS

1. DESCRIPTION OF THE SERVICE↑

GMB Crush is a software platform designed primarily for Local SEO, Google Business Profile optimization, local search visibility analysis, website analysis, GeoGrid tracking, competitor research, review management, reporting, monitoring, AI-assisted analysis, content research, lead generation and related digital marketing activities.

Depending on the account type, subscription plan, promotional package or product purchased, GMB Crush may provide access to:

A. The GMB Crush WebApp.

B. The GMB Crush Chrome Extension.

C. Google Business Profile analysis and management tools.

D. GeoGrid ranking tools.

E. Website and SEO audits.

F. Competitor research and analysis.

G. Review management features.

H. Google Business Profile monitoring and protection features.

I. Google Analytics integrations.

J. Google Search Console integrations.

K. AI-assisted features.

L. AI-generated recommendations and content.

M. Reporting features.

N. Lead generation tools.

O. Usage credits.

P. Training courses.

Q. Video training.

R. Downloadable documents.

S. AI Skills.

T. Prompts.

U. Templates.

V. Workflows.

W. Automations.

X. Private community access, including Skool where expressly included.

Y. Bonus resources.

Z. Other features, integrations, products or services made available by GMB Crush.

Not every feature is included in every account or subscription.

The exact features, limits, credits, training resources, community access and other benefits included with a particular purchase are determined by the applicable pricing page, checkout page, promotional page, written offer or account dashboard presented at the time of purchase.

2. PADDLE AS AUTHORIZED RESELLER AND MERCHANT OF RECORD↑

Where a GMB Crush purchase is processed through Paddle, Paddle acts as the authorized reseller and Merchant of Record for the transaction.

Paddle is responsible for the commercial payment transaction with the Buyer, including applicable payment processing and relevant sales tax, VAT, GST or similar transaction-related obligations handled by Paddle.

GMB Crush remains the supplier, developer and operator of the Product and controls the license and access to GMB Crush software, training and related resources.

For transactions processed through Paddle:

A. Your transaction is also subject to the applicable Paddle Buyer Terms.

B. Refunds are also subject to Paddle's applicable Refund Policy.

C. Paddle may process cancellations, refunds, payment disputes and other transaction-related matters within its authority as authorized reseller and Merchant of Record.

D. Nothing in these Terms is intended to remove or restrict rights granted under mandatory consumer law.

E. Nothing in these Terms prevents Paddle from exercising rights available to Paddle as Merchant of Record.

F. Where a refund for a Paddle transaction is approved, the refund is normally processed through Paddle.

3. ELIGIBILITY↑

You must be at least eighteen years old or the legal age required to enter into a binding agreement in your jurisdiction to purchase a paid GMB Crush subscription.

You agree to provide accurate and current account and registration information.

You may not use GMB Crush where the use of the Service would violate applicable law.

4. FREE ACCOUNTS↑

GMB Crush may provide a Free Account level.

A Free Account does not provide the same access as an active paid subscription.

A Free Account may provide access to:

A. Login access to the GMB Crush platform.

B. The GMB Crush Chrome Extension.

C. Features specifically identified by GMB Crush as free features.

D. Other limited functionality made available by GMB Crush from time to time.

A Free Account does not provide a right to access:

A. Paid software features.

B. Paid campaigns.

C. Paid reports.

D. Paid credits.

E. Paid training.

F. Premium AI Skills.

G. Premium workflows.

H. Premium downloadable resources.

I. Skool Community access tied to a qualifying paid subscription.

Free Account features may be modified, added or removed subject to these Terms and applicable law.

5. THE 14-DAY GMB CRUSH TRIAL↑

GMB Crush may provide eligible users with a fourteen-day trial.

The current GMB Crush fourteen-day trial does not automatically convert into a paid subscription.

This means:

A. Starting the trial does not obligate the user to purchase a paid subscription.

B. No automatic subscription charge is made merely because the fourteen-day trial expires.

C. The user does not need to purchase a plan unless the user wishes to continue using paid functionality.

D. To continue using premium GMB Crush features after the trial, the user must separately choose and purchase an eligible monthly or annual plan.

E. When the fourteen-day trial expires, premium trial access ends if no eligible paid subscription has been purchased.

F. Premium software features become unavailable.

G. Premium training becomes unavailable.

H. Premium AI Skills and resources become unavailable.

I. Trial credits that remain unused do not have cash value and do not create a refund entitlement.

J. The user's account may remain active as a Free Account.

K. Free Account functionality, including the Chrome Extension where available, may continue to be used.

GMB Crush may limit trial eligibility.

Creating multiple accounts for the purpose of repeatedly receiving trial access is prohibited.

6. PAID SUBSCRIPTIONS↑

GMB Crush may offer monthly, annual or other paid subscription plans.

The applicable price, billing frequency, features, credits and benefits will be disclosed before purchase.

Unless the specific offer expressly states otherwise, recurring subscriptions renew automatically until canceled.

For example:

A. A monthly subscription normally renews every month.

B. An annual subscription normally renews every year.

Where a purchase is processed by Paddle, the recurring transaction is processed according to the billing information displayed at checkout and Paddle's applicable terms.

7. CANCELLATION DOES NOT MEAN IMMEDIATE TERMINATION↑

Canceling a subscription normally means canceling the next automatic renewal.

It does not normally mean that paid access ends immediately.

Paid access continues according to the remaining paid entitlement and the rules described in these Terms.

8. ANNUAL SUBSCRIPTIONS↑

If you purchase an annual GMB Crush subscription and later cancel automatic renewal:

A. Your subscription will not automatically renew for another annual period.

B. You continue receiving the software access included in your plan until the end of the annual period already paid for.

C. You continue receiving eligible training access until the end of the annual period already paid for.

D. You continue receiving eligible premium feature access until the end of the annual period already paid for.

E. Where Skool Community access is included, Skool access continues through the remaining paid annual subscription period.

F. Canceling the next annual renewal does not immediately remove software access.

G. Canceling the next annual renewal does not immediately remove training access.

H. Canceling the next annual renewal does not immediately remove eligible Skool Community access.

I. At the end of the already-paid annual period, the paid entitlement ends unless a new eligible paid subscription is activated.

J. The user's account may then automatically move to Free Account status.

Cancellation does not normally create a refund for the unused portion of an annual subscription already purchased, except where required by applicable law or Paddle's applicable policies.

9. MONTHLY SUBSCRIPTIONS AND SEVEN-DAY GRACE PERIOD↑

If a monthly paid subscription reaches the end of its paid billing period and is not successfully renewed, GMB Crush currently provides a seven-calendar-day grace period.

During the seven-day grace period:

A. The user may continue logging into the account.

B. Paid software features remain available.

C. Existing paid-plan credits remain usable according to their normal rules.

D. Paid training remains available.

E. Eligible Skool Community access remains available.

F. Existing paid campaigns remain accessible.

G. The user may reactivate or purchase an eligible subscription.

At the end of the seven-calendar-day grace period, if no eligible paid subscription has been activated:

A. The account is downgraded to Free Account status.

B. Premium feature windows are locked.

C. Premium campaigns become inaccessible.

D. Premium reports and project information become inaccessible through the Free Account.

E. Remaining paid credits cannot be used through premium features.

F. Paid video training becomes inaccessible.

G. Paid training resources become inaccessible.

H. Premium Skills become inaccessible.

I. Premium workflows and automations become inaccessible.

J. The user is removed from the GMB Crush Skool Community where access was tied to the paid subscription.

K. The user may continue logging into the Free Account.

L. The user may continue using the Chrome Extension and any other functionality expressly available to Free Accounts.

The seven-day grace period is not a subscription pause.

10. DOWNGRADE TO FREE ACCOUNT↑

When a qualifying trial or paid subscription ends, GMB Crush may automatically change the user's account to a Free Account instead of deleting the login account.

After downgrade:

A. The user may still sign in using supported login methods.

B. The user may access functionality expressly designated for Free Accounts.

C. The Chrome Extension may remain available.

D. Premium software modules are locked.

E. Premium campaigns become inaccessible.

F. Premium reports and premium project information become inaccessible.

G. Paid credits can no longer be used through locked paid functionality.

H. Paid training becomes inaccessible.

I. Premium AI Skills become inaccessible.

J. Premium templates, workflows and resources become inaccessible.

K. Skool access tied to a paid subscription ends.

L. The former subscriber does not receive future updates to paid training or premium resources.

Paid training is continuously updated.

Previous paid access does not create a perpetual right to receive future training updates.

11. DATA AFTER A PAID SUBSCRIPTION ENDS↑

Downgrade to a Free Account does not mean that the user retains access to data generated through premium functionality.

After paid access ends:

A. Premium campaign data may become inaccessible.

B. Premium project data may become inaccessible.

C. Premium reports may become inaccessible.

D. Paid feature history may become inaccessible.

E. Premium connected functionality may stop.

F. Scheduled automations may stop.

G. Scheduled reports may stop.

H. Premium monitoring may stop.

I. Premium integrations may stop.

J. Paid credits may expire or become inaccessible according to the applicable plan rules.

The fact that information may temporarily remain stored in GMB Crush systems does not create a right for a Free Account user to access premium information.

Restrictions on access to expired premium data may also be applied for security, privacy and account-protection reasons.

GMB Crush may retain certain information where reasonably necessary for:

A. Security.

B. Privacy administration.

C. Fraud prevention.

D. Accounting.

E. Tax compliance.

F. Chargeback management.

G. Payment disputes.

H. Legal obligations.

I. Backup and disaster recovery.

J. Enforcement of these Terms.

K. Legitimate operational purposes permitted by applicable law.

GMB Crush does not guarantee that inaccessible premium information will remain stored indefinitely.

GMB Crush does not guarantee that previous premium information can be restored if the user purchases another subscription in the future.

Users should export important permitted reports before paid access ends.

12. REACTIVATION↑

A Free Account user may purchase or reactivate an eligible paid plan.

Reactivation may restore access to paid functionality included in the newly purchased plan.

However:

A. GMB Crush does not guarantee restoration of all previous campaign data.

B. GMB Crush does not guarantee restoration of old reports.

C. GMB Crush does not guarantee restoration of expired credits.

D. GMB Crush does not guarantee restoration of deleted or expired information.

E. GMB Crush does not guarantee restoration of an old promotional offer.

F. GMB Crush does not guarantee restoration of previous locked pricing unless the specific promotion expressly provides otherwise.

13. SKOOL COMMUNITY ACCESS↑

Certain GMB Crush plans and promotional packages may include access to the GMB Crush Skool Community.

Unless a specific offer expressly provides otherwise, Skool access is tied to the user's qualifying paid GMB Crush subscription.

This means:

A. Eligible monthly subscribers receive Skool access while their qualifying paid entitlement remains active.

B. Eligible annual subscribers receive Skool access while their qualifying annual entitlement remains active.

C. If an annual subscriber cancels renewal, Skool access continues until the end of the annual period already paid for.

D. Where the monthly seven-day grace period applies, Skool access may continue during that seven-day grace period.

E. When the qualifying paid entitlement ends, Skool access ends.

F. A Free Account does not by itself provide Skool Community access.

G. A former paid subscriber does not continue receiving future premium training updates through Skool.

GMB Crush may require the email address or identity associated with the Skool membership to match or be verified against the qualifying GMB Crush subscription.

Skool access is personal and may not be transferred, shared or resold.

14. TRAINING, SKILLS AND BONUS RESOURCES↑

Eligible paid plans may provide access to continuously updated digital resources.

These may include:

A. Training courses.

B. Video lessons.

C. AI Skills.

D. Claude Skills.

E. Custom GPT resources.

F. Prompts.

G. Templates.

H. Workflows.

I. Automations.

J. PDF resources.

K. Downloadable files.

L. Strategy documents.

M. Frameworks.

N. Private community resources.

O. Bonus materials.

P. Updated versions of existing training.

Unless GMB Crush expressly provides perpetual access to a specific product, subscription-based training access lasts only while the applicable paid entitlement remains active.

Downloading a resource does not transfer copyright or ownership.

15. LICENSE TO USE GMB CRUSH MATERIALS↑

Subject to these Terms, GMB Crush grants eligible users a limited, non-exclusive, non-transferable and revocable license to use permitted GMB Crush materials for legitimate internal business purposes and authorized client work.

Users may use ordinary reports and deliverables generated through authorized GMB Crush use for their own clients.

Users may not:

A. Resell GMB Crush training as their own.

B. Resell GMB Crush Skills as standalone products.

C. Resell GMB Crush prompts as standalone products.

D. Resell GMB Crush workflows.

E. Resell GMB Crush templates.

F. Upload paid materials to public file-sharing services.

G. Share paid materials with unauthorized users.

H. Publish premium resources inside another paid membership.

I. Copy substantial portions of GMB Crush training into another commercial course.

J. Remove copyright notices.

K. Circumvent payment controls.

L. Circumvent access controls.

M. Build unauthorized copies or clones of GMB Crush proprietary products.

N. Sell, rent or transfer account access.

16. ACCOUNT SECURITY↑

The user is responsible for maintaining account security.

The user must protect:

A. Passwords.

B. Login credentials.

C. Authentication methods.

D. API keys.

E. Connected Google accounts.

F. Connected third-party accounts.

Unless expressly permitted by the purchased plan, accounts may not be shared among unrelated users, companies or agencies.

GMB Crush may investigate unusual login, access or usage patterns where reasonably necessary for:

A. Account security.

B. Fraud prevention.

C. Account-sharing detection.

D. License enforcement.

E. Protection of user data.

17. BUSINESS AND CLIENT ACCOUNTS↑

Agencies, consultants and businesses may use GMB Crush for authorized client work.

Users are responsible for having permission to connect, analyze or manage any client asset.

This includes:

A. Google Business Profiles.

B. Google Analytics properties.

C. Google Search Console properties.

D. Websites.

E. Reviews.

F. Business information.

G. Marketing data.

H. Connected accounts.

I. Other third-party assets.

Users may not access or modify assets without proper authorization.

18. USAGE CREDITS AND PLAN LIMITS↑

Some GMB Crush plans include credits, quotas or usage limits.

These may include:

A. GeoGrid credits.

B. General credits.

C. Lead Generation credits.

D. Backlink credits.

E. AI-related credits.

F. Sitemap credits.

G. Keyword-related credits.

H. Google Business Profile limits.

I. Google Analytics limits.

J. Search Console limits.

K. Monitoring limits.

L. Posting limits.

M. Other product-specific limits.

Credits are not money.

Credits:

A. Have no cash value.

B. Cannot be redeemed for cash.

C. Cannot normally be transferred.

D. Cannot normally be sold.

E. May reset according to the applicable billing cycle.

F. May expire according to plan rules.

G. Roll over only where expressly stated by GMB Crush.

H. May become inaccessible after downgrade to Free Account.

I. Do not create a refund entitlement merely because they were unused.

Attempts to manipulate or bypass credit limits are prohibited.

19. PROMOTIONAL PRICING↑

GMB Crush may offer:

A. Coupons.

B. Introductory discounts.

C. Private deals.

D. Seasonal promotions.

E. Annual discounts.

F. Reactivation discounts.

G. Locked-price promotions.

H. Community promotions.

I. Other promotional pricing.

Eligibility may depend on:

A. Subscription status.

B. Previous purchase history.

C. Number of locations.

D. Subscription tier.

E. Promotion date.

F. Customer type.

G. Geographic location.

H. Other stated requirements.

Unless expressly stated otherwise:

A. Promotions cannot be combined.

B. Discounts are not applied retroactively.

C. Expired offers do not have to be reinstated.

D. An offer made to one user does not create an obligation to offer it to another user.

E. Changing plans may cause a promotional price to be lost.

F. Canceling a locked-price subscription may permanently end the locked price.

G. Returning later does not guarantee access to the previous promotional rate.

20. LOCKED PRICE↑

Where GMB Crush expressly identifies an eligible subscription as having a locked price, the locked price remains subject to the rules of the applicable promotion.

Unless the applicable offer states otherwise, locked pricing may be lost if:

A. The subscription is canceled and the paid entitlement ends.

B. The subscription expires.

C. Payment is not successfully completed.

D. The user changes to another plan.

E. The qualifying account becomes ineligible.

F. Another condition described in the applicable promotion occurs.

Taxes, VAT, GST, exchange-rate differences, government charges and similar amounts outside the direct control of GMB Crush are not guaranteed by a locked-price promise.

21. UPGRADES AND DOWNGRADES↑

Users may be able to change subscription plans.

Changing a plan may affect:

A. Software features.

B. Credits.

C. Location limits.

D. Training access.

E. Skool access.

F. Promotional pricing.

G. Locked pricing.

H. Billing amount.

I. Billing frequency.

J. Other benefits.

Paddle may calculate or process applicable prorations, charges or credits for Paddle-managed transactions.

A previous promotion is not guaranteed to remain available after a plan change.

22. NO SUBSCRIPTION PAUSE FEATURE↑

GMB Crush does not currently provide a general subscription-pause function.

Canceling a renewal is not the same as pausing a subscription.

If a user cancels and later returns, the user may need to purchase a subscription under the pricing and conditions available at that later time.

GMB Crush does not guarantee preservation of previous promotional terms after a paid subscription ends.

23. REFUND POLICY↑

23.1 General Refund Rule

Except where required by applicable law, Paddle's applicable Buyer Terms, Paddle's Refund Policy or applicable payment rules, GMB Crush transactions are generally non-refundable and non-exchangeable.

This may include:

A. Monthly subscription purchases.

B. Annual subscription purchases.

C. Subscription renewals.

D. Add-ons.

E. Digital products.

F. Training products.

G. Other paid digital services.

A customer is not automatically entitled to a refund because the customer:

A. Changed their mind.

B. Did not use the Service.

C. Did not use all available credits.

D. Did not complete training.

E. Did not download available resources.

F. Did not implement recommendations.

G. No longer needs the Service.

H. Forgot to cancel before renewal.

I. Did not achieve expected SEO results.

J. Did not achieve expected rankings.

K. Did not achieve expected traffic.

L. Did not generate expected leads.

M. Did not generate expected revenue.

24. MANDATORY CONSUMER RIGHTS↑

Nothing in these Terms removes or limits a right that cannot legally be waived.

Depending on the Buyer's location and transaction type, applicable law may provide rights relating to:

A. Withdrawal.

B. Cancellation.

C. Non-conforming digital content.

D. Defective software.

E. Unauthorized payments.

F. Refunds.

G. Other consumer remedies.

For Paddle transactions, applicable rights may also be administered under Paddle's Buyer Terms and Refund Policy.

Mandatory rights take priority where legally required.

25. DIGITAL CONTENT AND IMMEDIATE ACCESS↑

Some GMB Crush purchases provide immediate access to valuable digital materials.

These may include:

A. Training videos.

B. Downloadable resources.

C. AI Skills.

D. Workflows.

E. Automations.

F. Templates.

G. Strategy documents.

H. Prompts.

I. Community resources.

J. Other digital materials.

Because these resources may be made available immediately following purchase, access and consumption of these resources may be relevant when determining refund eligibility.

Where permitted by applicable law and where any required consent or acknowledgment has been obtained, beginning to access, download, stream or use immediately supplied digital content may affect an applicable statutory withdrawal right.

Nothing in this section removes rights that cannot legally be waived.

26. REFUNDS FOR TECHNICAL OR PRODUCT DEFECTS↑

If a material technical issue prevents a user from accessing a feature or benefit as described, the user should contact GMB Crush Support.

The user agrees to provide reasonable information required to investigate the issue.

GMB Crush will make reasonable efforts to:

A. Identify the issue.

B. Restore access.

C. Repair affected functionality.

D. Provide an available workaround.

E. Otherwise reasonably resolve the problem.

If a qualifying material defect cannot be resolved and applicable law or Paddle's policies require a refund or another remedy, the required remedy will be provided.

27. PADDLE REFUND AUTHORITY↑

For transactions processed through Paddle, Paddle may determine that a refund or another remedy is appropriate within its authority as authorized reseller and Merchant of Record.

Paddle may, where applicable:

A. Approve a full refund.

B. Approve a partial refund.

C. Decline a refund.

D. Process a mandatory statutory refund.

E. Process a remedy relating to a qualifying defect.

F. Address an unauthorized or erroneous transaction.

G. Address suspected fraud or refund abuse.

A discretionary refund in one case does not create an obligation to provide a refund in another case.

Where a transaction is refunded, associated paid access may be terminated.

28. REFUND ABUSE↑

Fraudulent or abusive refund behavior is prohibited.

This includes intentionally purchasing GMB Crush for the purpose of:

A. Downloading paid resources.

B. Copying training.

C. Copying Skills.

D. Copying workflows.

E. Copying templates.

F. Consuming premium data.

G. Using substantial paid functionality.

H. Obtaining proprietary resources.

and then knowingly making a false, fraudulent or misleading refund claim.

Nothing in this section prevents a customer from exercising legitimate consumer, contractual or payment rights.

29. CHARGEBACKS AND PAYMENT DISPUTES↑

Customers retain legitimate rights to dispute unauthorized or legally disputable transactions.

Knowingly submitting false or misleading information in a payment dispute is prohibited.

Where a chargeback, payment dispute or fraud investigation occurs, GMB Crush may provide Paddle with lawful and relevant evidence.

This may include:

A. Purchase records.

B. Checkout records.

C. Account provisioning records.

D. Login records.

E. Product usage records.

F. Download records.

G. Training access records.

H. Support communications.

I. Cancellation records.

J. Other information reasonably relevant to the transaction.

Paid access may be restricted where appropriate during or after a payment dispute, subject to applicable law and Paddle policies.

30. ACCEPTABLE USE↑

Users must use GMB Crush lawfully and responsibly.

Users may not use GMB Crush to:

A. Commit fraud.

B. Gain unauthorized access to accounts.

C. Impersonate another business.

D. Create fake reviews.

E. Manipulate reviews unlawfully.

F. Damage another business's Google Business Profile.

G. Perform malicious third-party edits.

H. Distribute malware.

I. Violate intellectual property rights.

J. Circumvent product limits.

K. Circumvent payment requirements.

L. Reverse engineer GMB Crush except where mandatory law expressly permits it.

M. Extract proprietary system instructions or prompts without authorization.

N. Scrape protected GMB Crush content without authorization.

O. Sell unauthorized GMB Crush access.

P. Send unlawful spam.

Q. Interfere with Service security.

R. Use the Service for another illegal activity.

31. INTELLECTUAL PROPERTY, COPYRIGHT PROTECTION AND ANTI-PIRACY ENFORCEMENT↑

31.1 Ownership

GMB Crush, SEO Heroes Bangkok Co., Ltd., and their applicable licensors retain all rights, title and interest in GMB Crush and its proprietary materials.

Protected materials include, without limitation:

A. Software.

B. Source code.

C. WebApp functionality.

D. Chrome Extension functionality.

E. User interfaces.

F. Databases.

G. Report formats and structures.

H. Training courses.

I. Video training.

J. Audio training.

K. AI Skills.

L. Claude Skills.

M. Custom GPT instructions and resources.

N. Prompts.

O. Prompt libraries.

P. Templates.

Q. Workflows.

R. Automations.

S. Automation logic.

T. Checklists.

U. Frameworks.

V. Strategy documents.

W. PDF files.

X. Downloadable files.

Y. Presentations.

Z. Images, graphics and diagrams.

AA. Community resources.

AB. Proprietary methodologies.

AC. Internal processes.

AD. Documentation.

AE. Branding.

AF. Trade names.

AG. Logos.

AH. Course structures.

AI. Training systems.

AJ. Other original or proprietary content supplied through GMB Crush.

Access to these materials does not transfer ownership or copyright.

31.2 Subscription Access Does Not Transfer Copyright

Payment for a subscription, training package or other GMB Crush product provides only the limited right to access and use the applicable materials under these Terms.

Users are not authorized to:

A. Claim ownership of GMB Crush materials.

B. Register GMB Crush materials as their own intellectual property.

C. Rebrand GMB Crush materials as original work created by the user.

D. Sell GMB Crush materials.

E. Resell GMB Crush materials.

F. License GMB Crush materials to another person.

G. Sell access to GMB Crush materials.

H. Share paid materials with unauthorized people.

I. Upload materials to another paid membership.

J. Upload materials to another training platform.

K. Upload materials to file-sharing websites.

L. Upload materials to unauthorized marketplaces.

M. Distribute materials through private groups or communities.

N. Publish materials on piracy websites.

O. Include substantial portions of GMB Crush materials inside another commercial course, Skill, product or membership.

P. Copy GMB Crush materials for resale.

Q. Present GMB Crush content as content originally created by the user.

31.3 Training, Templates, Skills, Workflows and Downloadable Resources

Training, templates, Skills, workflows, prompts, automations and downloadable resources are licensed for authorized use only.

Users may use them:

A. For their own legitimate business.

B. For legitimate internal agency work.

C. For authorized client work where applicable.

Users may not turn the resource itself into a competing commercial product.

For example:

A. Accessing a GMB Crush Skill does not give the user the right to resell the Skill.

B. Accessing GMB Crush training does not give the user the right to copy or resell the training.

C. Accessing a GMB Crush template does not give the user the right to create a store containing copies or minor modifications of GMB Crush templates.

D. Accessing a workflow does not give the user the right to package substantially the same workflow and sell it as their own proprietary system.

31.4 Unauthorized Resale, Piracy and Black-Market Distribution

GMB Crush treats unauthorized resale, piracy and commercial redistribution of proprietary materials as serious violations of these Terms and applicable intellectual property rights.

Unauthorized or black-market distribution may include offering, selling, trading, sharing or distributing GMB Crush intellectual property through any unauthorized channel.

Examples include:

A. Unauthorized digital marketplaces.

B. Piracy websites.

C. File-sharing websites.

D. Download groups.

E. Private paid communities.

F. Telegram groups or channels.

G. Discord groups or servers.

H. Facebook Groups.

I. Forums.

J. Social media communities.

K. Cloud-storage sharing links.

L. Torrent networks.

M. Peer-to-peer distribution.

N. Course resale websites.

O. Shared-login services.

P. Unauthorized product bundles.

Q. Other services used to distribute GMB Crush proprietary materials without authorization.

Distribution outside Thailand or outside the GMB Crush platform does not make the activity authorized.

31.5 Detection and Investigation

Where GMB Crush has a reasonable basis to believe that unauthorized copying, resale, distribution or piracy has occurred, GMB Crush may investigate.

Subject to applicable law, relevant evidence may include:

A. Account records.

B. Login records.

C. Download activity.

D. Access records.

E. Security information.

F. Purchase records.

G. Support communications.

H. Public marketplace listings.

I. Websites.

J. Social media listings.

K. Copies of products offered for sale.

L. Reports received from customers or third parties.

M. Other evidence reasonably connected to the suspected infringement.

GMB Crush may preserve relevant evidence where reasonably necessary to protect its legal rights.

31.6 Immediate Account Action

Where GMB Crush reasonably determines that serious intellectual property misuse has occurred, GMB Crush may, subject to applicable law:

A. Suspend the relevant account.

B. Terminate the relevant account.

C. Remove access to paid training.

D. Remove access to downloadable resources.

E. Remove Skool Community access.

F. Disable proprietary Skills.

G. Disable workflows or templates.

H. Block further downloads.

I. Prevent creation of additional accounts intended to continue the violation.

J. Terminate licenses granted under these Terms.

K. Preserve evidence for enforcement purposes.

Serious intentional copyright infringement or unauthorized commercial resale may result in immediate action without prior warning where reasonably necessary to protect GMB Crush intellectual property.

Termination resulting from serious intentional infringement does not itself create a refund entitlement.

Mandatory consumer rights remain unaffected.

31.7 Takedowns and Third-Party Enforcement

Where unauthorized copies, listings or distribution are identified, GMB Crush may submit copyright, intellectual property or platform complaints to relevant third parties.

These may include:

A. Hosting companies.

B. Domain registrars.

C. Search engines.

D. Social media platforms.

E. Online marketplaces.

F. Payment processors.

G. Community platforms.

H. File-hosting services.

I. Cloud-storage providers.

J. Advertising platforms.

K. App stores.

L. Other intermediaries hosting or facilitating infringing materials.

GMB Crush may request removal, de-indexing, disabling or other appropriate action.

31.8 Legal Enforcement in the Infringer's Jurisdiction

GMB Crush operates internationally.

Its intellectual property may be protected by national copyright laws and applicable international copyright treaties.

Where permitted by applicable law and appropriate under the circumstances, GMB Crush reserves the right to pursue legal remedies in any court or forum having proper jurisdiction.

This may include proceedings in:

A. The jurisdiction where the infringer resides.

B. The jurisdiction where the infringing business operates.

C. The jurisdiction where unauthorized sales or distribution occur.

D. The jurisdiction where infringing content is hosted or commercially distributed.

E. Thailand.

F. Another court or forum having lawful jurisdiction.

Nothing in these Terms guarantees that every infringement claim will be filed in a specific country or court.

GMB Crush may select an appropriate lawful enforcement method based on the facts of the case.

31.9 Remedies

Where legally available, GMB Crush may seek remedies including:

A. Temporary restraining orders.

B. Preliminary injunctions.

C. Permanent injunctions.

D. Removal of infringing materials.

E. Cessation of unauthorized sales.

F. Actual damages.

G. Recovery of profits attributable to infringement.

H. Statutory damages where available.

I. Legal costs where recoverable.

J. Attorney fees where recoverable.

K. Destruction or removal of unauthorized copies where legally available.

L. Other remedies provided by applicable intellectual property law.

Attempting to resolve an infringement first through a warning, takedown notice or platform complaint does not waive GMB Crush's right to later pursue legal remedies.

31.10 No Authorization Through Failure to Enforce

If GMB Crush does not immediately identify or enforce against a particular infringement, that does not make the activity authorized.

Failure to enforce a right in one case does not waive the right to enforce it later or in another case.

31.11 Survival

The intellectual property obligations and restrictions in this Section survive:

A. Subscription cancellation.

B. Subscription expiration.

C. Downgrade to Free Account.

D. Removal from Skool.

E. Account termination.

F. End of training access.

G. Termination of these Terms.

A former subscriber may retain only materials that the subscriber was legally permitted to download and retain.

Any continued use remains subject to applicable license restrictions.

Cancellation does not create a right to redistribute, resell, publish or claim ownership of GMB Crush intellectual property.

32. USER CONTENT↑

Users retain ownership of information that they lawfully provide to GMB Crush.

Users grant GMB Crush a limited right to process that information as reasonably necessary to provide the Service.

This may include processing necessary to:

A. Generate reports.

B. Operate campaigns.

C. Perform analysis.

D. Connect third-party services.

E. Provide monitoring.

F. Provide AI features.

G. Provide technical support.

H. Protect platform security.

I. Comply with applicable law.

Users represent that they have the right to provide the submitted information.

33. THIRD-PARTY SERVICES↑

GMB Crush relies on external platforms, APIs and technology providers.

Third-party providers may:

A. Change APIs.

B. Change policies.

C. Change pricing.

D. Change usage limits.

E. Experience outages.

F. Restrict access.

G. Return incomplete data.

H. Remove features.

I. Discontinue services.

J. Change authentication requirements.

These events may affect GMB Crush functionality.

GMB Crush does not control third-party platforms and cannot guarantee permanent availability of any particular integration.

34. GOOGLE SERVICES↑

GMB Crush is not Google and is not owned, operated or controlled by Google.

Google Business Profile, Google Maps, Google Analytics, Google Search Console and related products belong to their respective rights holders.

GMB Crush cannot guarantee:

A. Google rankings.

B. Map Pack rankings.

C. Google Business Profile verification.

D. GBP reinstatement.

E. Continued Google API availability.

F. Review publication.

G. Google indexing.

H. AI Overview visibility.

I. Continued access to any specific Google functionality.

Users are responsible for complying with applicable Google policies.

35. AI-POWERED FEATURES↑

GMB Crush may use artificial intelligence to provide:

A. Content suggestions.

B. Review replies.

C. SEO recommendations.

D. Data summaries.

E. Competitive analysis.

F. Keyword recommendations.

G. Strategy recommendations.

H. Reports.

I. Predictions.

J. Other generated information.

AI-generated output may contain mistakes, outdated information or incomplete information.

Users are responsible for reviewing AI output before:

A. Publishing it.

B. Sending it to a client.

C. Modifying a business profile.

D. Replying to a customer.

E. Making a business decision.

F. Relying on it for another material purpose.

AI output is not legal, accounting, medical, financial or other regulated professional advice.

36. REVIEW MANAGEMENT↑

Where GMB Crush provides review-management or AI-assisted review-response functionality, the account holder remains responsible for content ultimately published to third-party platforms.

Users may not use GMB Crush to:

A. Create fake reviews.

B. Fabricate customer experiences.

C. Create deceptive endorsements.

D. Manipulate reviews unlawfully.

Users are responsible for following applicable platform policies and consumer-protection laws.

37. BETA AND EXPERIMENTAL FEATURES↑

GMB Crush may provide beta, preview, early-access or experimental features.

These features may:

A. Contain bugs.

B. Produce incomplete information.

C. Change without notice.

D. Be temporarily unavailable.

E. Be replaced.

F. Be discontinued.

Availability of a beta feature does not create a contractual promise that the feature will become permanent.

38. PRODUCT ROADMAPS↑

Statements about future or planned GMB Crush features are informational unless expressly included in a binding written agreement.

Product plans may change because of:

A. Development priorities.

B. Technical limitations.

C. Security concerns.

D. User feedback.

E. Third-party API changes.

F. Legal requirements.

G. Platform policy changes.

H. Operational reasons.

39. SERVICE MODIFICATIONS↑

GMB Crush continuously develops the Service.

GMB Crush may add, modify, replace or discontinue features where reasonably necessary because of:

A. Product improvements.

B. Security.

C. Abuse prevention.

D. Technical requirements.

E. Third-party platform changes.

F. Legal compliance.

G. Performance.

H. Product restructuring.

Where applicable law requires notice or another remedy for a material modification, GMB Crush will provide the legally required notice or remedy.

40. SUPPORT↑

Support is available through official GMB Crush support channels.

Unless a separate written Service Level Agreement applies, GMB Crush does not guarantee a particular support response time.

Users requesting technical support must provide reasonable information needed to investigate the issue.

41. SUSPENSION↑

GMB Crush may temporarily suspend paid or free access where reasonably necessary because of:

A. Fraud.

B. Security concerns.

C. Payment problems.

D. Account sharing.

E. Abuse.

F. Unauthorized distribution of paid materials.

G. Violation of these Terms.

H. Legal requirements.

I. Threats to platform security.

J. Attempts to bypass plan restrictions.

K. Serious misuse of connected third-party services.

Where appropriate and legally required, GMB Crush may provide an opportunity to correct a remediable violation.

42. TERMINATION FOR SERIOUS VIOLATION↑

GMB Crush may terminate an account for a material or serious violation, subject to applicable law.

Examples may include:

A. Fraud.

B. Theft of paid content.

C. Unauthorized resale.

D. Serious piracy.

E. Deliberate security attacks.

F. Repeated unauthorized account sharing.

G. Illegal activity.

H. Malicious actions against third parties.

I. Serious infringement of GMB Crush intellectual property.

J. Repeated attempts to bypass payment or licensing controls.

Termination for serious misconduct does not automatically create a refund right.

Mandatory legal rights remain unaffected.

43. NO GUARANTEE OF SEO RESULTS↑

GMB Crush provides software, data, tools, training and analysis.

GMB Crush does not guarantee:

A. Number-one rankings.

B. First-page rankings.

C. Map Pack rankings.

D. GeoGrid improvements.

E. Google traffic.

F. Leads.

G. Calls.

H. Sales.

I. Revenue.

J. Return on investment.

K. Client retention.

L. AI Overview visibility.

M. ChatGPT visibility.

N. Gemini visibility.

O. Perplexity visibility.

P. Other specific business results.

SEO and business performance depend on many factors outside GMB Crush's control.

44. TRAINING DISCLAIMER↑

GMB Crush training is educational.

Results depend on factors including:

A. Implementation.

B. Market conditions.

C. Competition.

D. Industry.

E. Location.

F. Website quality.

G. Google Business Profile status.

H. Search demand.

I. Available resources.

J. User skills.

K. Third-party platform changes.

Examples, case studies and testimonials do not guarantee future results.

45. PROFESSIONAL ADVICE DISCLAIMER↑

GMB Crush is not a law firm, accounting firm, tax adviser, medical provider or financial adviser.

Information supplied through GMB Crush should not be treated as regulated professional advice.

Users should consult appropriate professionals where needed.

46. SERVICE AVAILABILITY↑

To the maximum extent permitted by applicable law, GMB Crush is provided on an "AS IS" and "AS AVAILABLE" basis.

GMB Crush does not guarantee that the Service will always be:

A. Uninterrupted.

B. Error-free.

C. Available at every moment.

D. Compatible with every device.

E. Free from third-party outages.

F. Free from temporary technical problems.

Nothing in this section removes rights or warranties that cannot lawfully be excluded.

47. LIMITATION OF LIABILITY↑

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

To the maximum extent permitted by applicable law, GMB Crush and SEO Heroes Bangkok Co., Ltd. will not be liable for indirect, incidental, special, punitive or consequential losses.

This may include losses relating to:

A. Profits.

B. Revenue.

C. Rankings.

D. Traffic.

E. Leads.

F. Customers.

G. Business opportunities.

H. Goodwill.

I. Data.

J. Third-party platform actions.

To the maximum extent permitted by law, GMB Crush's total aggregate liability relating to the affected Service will not exceed the amount paid for the affected GMB Crush subscription during the twelve months immediately before the event giving rise to the claim.

Where the subscription has been active for less than twelve months, the limit will be the amount actually paid for the affected subscription.

This limitation does not apply where applicable law does not permit it.

48. FORCE MAJEURE↑

GMB Crush will not be responsible for failure or delay caused by events outside its reasonable control.

These may include:

A. Cloud platform outages.

B. Internet outages.

C. API outages.

D. Google outages.

E. AI provider outages.

F. Payment-network outages.

G. Cyberattacks.

H. Natural disasters.

I. Government actions.

J. War.

K. Telecommunications failures.

L. Power failures.

M. Other comparable events outside reasonable control.

49. BUSINESS USER INDEMNIFICATION↑

To the extent permitted by applicable law, a Business user agrees to indemnify GMB Crush against third-party claims resulting from:

A. The Business user's unlawful use of the Service.

B. Unauthorized access to client accounts.

C. Information provided without authorization.

D. Intellectual property infringement caused by the Business user.

E. Fraudulent activity by the Business user.

F. Use of GMB Crush to unlawfully harm another business.

G. Violation of third-party platform rules caused by the Business user's conduct.

This section applies only to the extent legally enforceable.

50. PRIVACY↑

Use of GMB Crush is also governed by the GMB Crush Privacy Policy.

The Privacy Policy addresses matters including:

A. Personal information collected.

B. Free Account information.

C. Chrome Extension information.

D. WebApp information.

E. Processing purposes.

F. Data retention.

G. Data recipients.

H. Privacy rights.

I. Security-related processing.

Where Paddle processes transaction information, Paddle processes that information under its own applicable privacy terms.

51. SECURITY AND FRAUD PREVENTION↑

GMB Crush may use reasonable security measures to detect:

A. Unauthorized access.

B. Account sharing.

C. Payment abuse.

D. Fraud.

E. Security attacks.

F. Automated abuse.

G. Suspicious account activity.

H. Violations of these Terms.

Relevant information may be preserved or disclosed where reasonably necessary to:

A. Comply with law.

B. Protect users.

C. Protect GMB Crush.

D. Protect Paddle or payment providers.

E. Investigate fraud.

F. Respond to legal process.

G. Enforce these Terms.

52. THIRD-PARTY LINKS AND SERVICES↑

GMB Crush may contain links to websites, services or resources operated by third parties.

GMB Crush does not control those third parties and is not responsible for their independent:

A. Terms.

B. Availability.

C. Content.

D. Policies.

E. Privacy practices.

Use of a third-party service may be governed by that third party's own terms.

53. MARKETPLACE PRODUCTS↑

Products or services purchased through a separate GMB Crush marketplace may be subject to additional Marketplace Terms & Conditions.

Where marketplace-specific terms apply, those terms govern matters specifically related to that marketplace product.

54. CHANGES TO THESE TERMS↑

GMB Crush may update these Terms when reasonably necessary because of:

A. Product changes.

B. New features.

C. Legal requirements.

D. Paddle requirements.

E. Payment-scheme requirements.

F. Security requirements.

G. Third-party platform changes.

H. Business changes.

Where required by applicable law, GMB Crush will provide notice of material changes affecting an active subscription.

Where applicable law requires express consent to a material change, GMB Crush will request that consent.

55. GOVERNING LAW↑

Except where mandatory consumer law requires otherwise, these Terms and the relationship between the user and GMB Crush are governed by the laws of the Kingdom of Thailand.

For Business users, disputes relating to these Terms will normally be subject to the competent courts of Bangkok, Thailand, unless otherwise expressly agreed in writing.

Nothing in this section removes mandatory consumer rights or jurisdictional protections that cannot legally be excluded.

Transactions processed through Paddle are also subject to Paddle's applicable Buyer Terms and transaction-related rules.

The intellectual property enforcement provisions in Section 31 do not prevent GMB Crush from pursuing infringement remedies in another jurisdiction where a court or forum has lawful jurisdiction over the infringement.

56. GOOD-FAITH DISPUTE RESOLUTION↑

Before beginning formal legal proceedings relating to the GMB Crush Service, users are encouraged to contact GMB Crush Support and provide reasonable details of the issue so that the parties can attempt to resolve the matter.

Nothing in this section prevents a user from legitimately:

A. Exercising mandatory consumer rights.

B. Contacting Paddle.

C. Contacting an appropriate regulator.

D. Reporting an unauthorized payment.

E. Using an authorized payment-dispute process.

F. Exercising another legal right that cannot be restricted.

57. SEVERABILITY↑

If any provision of these Terms is found invalid or unenforceable, that provision will be interpreted or modified to the minimum extent reasonably necessary where legally possible.

The remaining provisions remain in effect.

58. NO WAIVER↑

Failure by GMB Crush to enforce a provision on one occasion does not waive the right to enforce that provision later.

Failure to enforce a particular violation does not mean similar conduct is authorized.

59. ASSIGNMENT↑

Users may not sell, transfer or assign a GMB Crush account, subscription or rights under these Terms without written authorization from GMB Crush.

GMB Crush may assign its rights or obligations as part of a legitimate:

A. Merger.

B. Acquisition.

C. Corporate restructuring.

D. Sale of business.

E. Transfer of relevant assets.

Any assignment remains subject to applicable law.

60. ENTIRE AGREEMENT↑

These Terms, together with applicable:

A. GMB Crush Privacy Policy.

B. GMB Crush Legal and IP Notice.

C. Marketplace Terms.

D. Product-specific offer terms.

E. Checkout terms.

F. Other expressly incorporated GMB Crush policies.

form the agreement governing the user's use of GMB Crush.

For transactions processed through Paddle, Paddle's applicable Buyer Terms and Refund Policy separately govern relevant aspects of the payment transaction.

61. ORDER OF PRECEDENCE↑

If GMB Crush documents contain inconsistent terms, the following order generally applies:

A. Specific written checkout or promotional terms applicable to the purchased Product.

B. These Webapp Terms & Conditions.

C. Other general GMB Crush policies.

Mandatory applicable law always takes priority where it cannot contractually be excluded.

For payment matters handled by Paddle, Paddle's applicable transaction terms and mandatory legal obligations apply to the extent required.

62. CANCELLATION FAQ↑

62.1 Can I cancel my subscription?

Yes.

You may cancel automatic renewal of an eligible recurring subscription.

Cancellation normally prevents the next renewal.

62.2 What happens if I cancel an annual subscription?

You continue receiving eligible paid software, training, features and included Skool Community access until the end of the annual subscription period already paid for.

After that period ends, if you do not renew, your account may automatically move to Free Account status.

62.3 What happens if my monthly subscription ends?

After the paid monthly entitlement ends without renewal, GMB Crush currently provides a seven-calendar-day grace period.

During the grace period, paid access remains available.

If no qualifying subscription is activated during the seven-day period, the account is downgraded to Free Account status and premium access is removed.

62.4 Is my entire GMB Crush account deleted when I stop paying?

Normally, no.

Your login account may remain as a Free Account.

However, paid features, premium data, paid training, paid credits and other subscription-only resources become inaccessible.

62.5 Can I still use the Chrome Extension?

Where the Chrome Extension is included in the current Free Account offering, yes.

62.6 Do I keep access to paid training after my subscription ends?

No, unless the specific product purchased expressly grants a different fixed or perpetual access period.

Subscription-based training ends when the qualifying paid entitlement ends.

Former subscribers do not receive an ongoing right to future paid training updates.

62.7 Do I keep Skool access?

Skool access continues only while the user remains eligible under the applicable paid subscription or promotional package.

When the qualifying paid entitlement ends, Skool access ends.

62.8 What happens to unused credits?

Paid credits cannot be used through locked premium functionality after the paid entitlement ends.

Unused credits do not have cash value and do not automatically create a refund entitlement.

62.9 Can I pause my subscription?

No general subscription-pause feature is currently available.

63. TRIAL FAQ↑

63.1 Does the fourteen-day trial automatically charge me?

No.

The current fourteen-day GMB Crush trial does not automatically convert into a paid subscription.

63.2 Do I need to cancel the trial to prevent an automatic charge?

The current trial itself does not automatically charge the user when the fourteen-day period expires.

The user must separately purchase an eligible paid plan to continue premium access.

63.3 What happens when the fourteen-day trial expires?

Premium trial access ends.

This may include:

A. Premium software tools.

B. Training.

C. Premium credits.

D. Premium Skills.

E. Premium resources.

The user's account may remain available as a Free Account.

63.4 Can I continue using GMB Crush without buying a paid subscription?

You may continue using functionality specifically made available through a Free Account.

Premium functionality requires an eligible paid subscription.

64. REFUND FAQ↑

64.1 Can I request a refund?

A customer may request a refund.

However, GMB Crush transactions are generally non-refundable except where a refund is required by:

A. Applicable law.

B. Paddle's applicable Buyer Terms.

C. Paddle's Refund Policy.

D. Applicable payment rules.

64.2 Does not using the software create a refund right?

Normally, no.

Choosing not to use a subscription does not by itself create a refund entitlement.

64.3 Does not completing the training create a refund right?

Normally, no.

64.4 Does not downloading the included resources create a refund right?

Normally, no.

Access was made available according to the purchased plan.

Choosing not to download or use the resources does not by itself create a refund right.

64.5 Does forgetting to cancel before renewal automatically create a refund right?

Normally, no.

Mandatory rights and Paddle's applicable policies remain unaffected.

64.6 What if there is a serious technical problem?

The user should contact GMB Crush Support so that the problem can be investigated.

Where a qualifying material defect cannot reasonably be resolved, applicable consumer rights and Paddle policies will apply.

64.7 What happens if Paddle approves a refund?

Where a refund is approved, access to the relevant paid Product may be terminated or adjusted.

The user's account may then be downgraded to Free Account status where appropriate.

64.8 Can I download the training and then request a refund?

Downloading training or other premium resources does not automatically remove any mandatory legal rights.

However, intentionally purchasing digital resources for the purpose of copying or downloading them and then making a knowingly false refund claim may constitute refund abuse and a violation of these Terms.

65. CONTACT↑

Users should contact GMB Crush through the official support options made available on the GMB Crush website or inside the GMB Crush application.

Questions relating to:

A. GMB Crush software access.

B. Training access.

C. Account access.

D. Skool Community access.

E. Technical support.

F. GMB Crush subscription eligibility.

should normally be directed to GMB Crush Support.

Where a transaction is processed through Paddle, users may also use Paddle's applicable Buyer support and subscription-management tools for payment-related matters.

Privacy-related requests should be submitted through the contact method identified in the GMB Crush Privacy Policy.